The endangered customerRichard R. Shapiro
The endangered customer
Richard R. Shapiro · 2016
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About the book
"Shapiro presents a proven strategy to create loyalty in the age of the empowered consumer. He shows why a "people first" approach is more important than ever and offers a road map any business can follow to deliver a welcoming and personalized customer experience at every touch point."--Jacket flap.
Book details
- Year
- 2016
- Language
- English
- Publisher
- The Center for Client Retention
- Editions
- 1
- Pages
- 148
- ISBN
- 9780998003009
Data source: Wikidata
