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The evaluation and measurement of library services

Joseph R. Matthews · 2007

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About the book

Matthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons.

Book details

Year
2007
Language
English
Publisher
Libraries Unlimited
Editions
3
Pages
400
ISBN
9781591585329

Data source: Wikidata

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