The exchangeSteven Dinkin
The exchange
Steven Dinkin · 2011
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About the book
"Features: details a four-stage process derived from the conflict resolution model used at the National Conflict Resolution Center for more than 25 years; includes background information on common causes of conflict; explains how to address emotionally charged issues, especially during times of restructuring, downsizing, and merger; provides the understanding required to preempt and de-escalate disputes before they become volatile."--Publisher's website.
Book details
- Year
- 2011
- Language
- English
- Publisher
- CRC Press
- Editions
- 3
- Pages
- 123
- ISBN
- 9781439852989
Data source: Wikidata