The smart manager's FAQ guide
Rex Gatto · 2000
Where to buy
Check today’s price on Amazon. We do not show prices because they change daily.
View on AmazonAffiliate link. As an Amazon Associate we earn from qualifying purchases.
About the book
"The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record. You'll get practical solution to your toughest workplace questions such as: how can I guarantee customer satisfaction? What questions should I ask in an interview? How do I deal with an angry employee? What can I do to overcome resistance to change? How can I get people to listen to me? What are the best ways to praise or reprimand employees? And how can I produce an effective presentation?"--Jacket.
Book details
- Year
- 2000
- Language
- English
- Publisher
- Jossey-Bass Pfeiffer
- Editions
- 2
- Pages
- 240
- ISBN
- 9780787953447
Data source: Wikidata
