Thriving under fireJohn Faisandier

Thriving under fire
John Faisandier · 2009
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About the book
"Angry and upset customers are a challenge to any business. They cause stress for staff and, if not handled well, customers will tell others about their negative experiences. This book provides practical solutions to help you respond effectively to difficult customers and remain relatively stress-free, while giving good service."--South Pacific Books.
Book details
- Year
- 2009
- Language
- English
- Publisher
- Steele Roberts
- Editions
- 1
- Pages
- 149
- ISBN
- 9781877448669
Data source: Wikidata