When push comes to shove

In a world where disputes increasingly erupt into lawsuits or violence - at home, in the workplace, in schools, and between nations - conflict resolution skills are critical to both trained mediators and other professionals. When Push Comes to Shove offers a clear, how-to guide for lawyers, managers, human resource professionals, clergy, social workers, and anyone who wants to learn how to resolve interpersonal and intergroup disputes in all areas of life.

First sentence: While mediation is increasingly understood and appreciated in business and community settings, every new mediator soon learns that someone is sure to confuse the process with meditation ( a confusion that is more than semantic, since mediation is often wrongly perceived by some to be relatively soft process of conciliation that is inappropriate when parties are truly angry with one another).

Year

1995

Language

English

Publisher

Jossey-Bass

Editions

1

Pages

301

ISBN

9780787901615

Data source: Wikidata