Customer Success Operations

Volume V of Principles of Practice. A renewal date tells you what already happened. The customer decision was made much earlier, frequently before any money changed hands, and it degraded through every touch point in between. Volume V builds a health reading anchored on outcomes rather than on opinions, numbered and consistently defined, taken at every touch point from first awareness through to advocacy.

שנה

2026

שפה

English

סדרה

Principles of Practice, Volume V

הוצאה

National Board of Operations Professionals

מהדורות

1

עמודים

120

ISBN

9798952466043

מקור הנתונים: Wikidata