Lana M. Ruffins

Lana M. Ruffins

1 books in the database

Books

Re-inventing your contact centerLana M. Ruffins

Re-inventing your contact center

Lana M. Ruffins · 2006

Co-authored books and collections

Books that list Lana M. Ruffins among their authors but not as the lead author: co-written works, collections and compilations.

Be the Best Agent Ever!Natalie L. Petouhoff

Be the Best Agent Ever!

Natalie L. Petouhoff · 2006