Lana M. Ruffins
Re-inventing your contact center
Lana M. Ruffins, Lisa M. Schwartz, Natalie L. Petouhoff · 2006
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- Year
- 2006
- Language
- English
- Publisher
- Prentice Hall
- Editions
- 2
- Pages
- 272
- ISBN
- 9780131837898
Data source: Wikidata