Valarie A. Zeithaml
Valarie A. Zeithaml
9 books in the database
Books
Delivering quality serviceValarie A. Zeithaml
Delivering quality service
Valarie A. Zeithaml · 1990
Services marketingValarie A. Zeithaml
Services marketing
Valarie A. Zeithaml · 2013
Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) (Relevant Knowledge)Valarie A. Zeithaml
Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) (Relevant Knowledge)
Valarie A. Zeithaml · 2004
Services MarketingValarie A. Zeithaml
Services Marketing
Valarie A. Zeithaml · 2002
Services marketingValarie A. Zeithaml
Services marketing
Valarie A. Zeithaml · 1996
Gen Combo Looseleaf Service Marketing; Connect Access CardValarie A. Zeithaml
Gen Combo Looseleaf Service Marketing; Connect Access Card
Valarie A. Zeithaml · 2017
Profiting from Services and SolutionsValarie A. Zeithaml
Profiting from Services and Solutions
Valarie A. Zeithaml · 2014
Services marketingValarie A. Zeithaml
Services marketing
Valarie A. Zeithaml · 2013
Marketing de Servicios Un Enfoque de Integracion del Cliente a la Empresa- 2bValarie A. Zeithaml
Marketing de Servicios Un Enfoque de Integracion del Cliente a la Empresa- 2b
Valarie A. Zeithaml · 2002
Co-authored books and collections
Books that list Valarie A. Zeithaml among their authors but not as the lead author: co-written works, collections and compilations.
Loose Leaf for Services MarketingMary Jo Bitner
Loose Leaf for Services Marketing
Mary Jo Bitner · 2017
Servqual, a multiple-item scale for measuring customer perceptions of service qualityA Parasuraman
Servqual, a multiple-item scale for measuring customer perceptions of service quality
A Parasuraman · 1986