booktheque

Call center management on fast forward

Brad Cleveland, Julia Mayben · 1997

Where to buy

Amazon’s price changes daily, so the most accurate place to see it is there, at the moment you buy.

View on Amazon

Book details

Year
1997
Language
English
Publisher
Call Center Press
Editions
5
Pages
281
ISBN
9780965909303

Data source: Wikidata

More by Brad Cleveland

ICMI's Pocket Guide to Call Center Management Terms
Brad Cleveland · 2004
Call center operations management handbook and study guide
Brad Cleveland · 2003
Call center customer relationship management handbook and study guide
Brad Cleveland · 2003
Call center leadership and business management handbook and study guide
Brad Cleveland · 2003
Call center people management handbook and study guide
Brad Cleveland · 2003
Leading the Customer Experience
Brad Cleveland · 2021
Call Center Management
Brad Cleveland · 2013