booktheque

Call center people management handbook and study guide

Brad Cleveland, Debbie Harne · 2003

Where to buy

Amazon’s price changes daily, so the most accurate place to see it is there, at the moment you buy.

View on Amazon

Book details

Year
2003
Language
English
Publisher
Call Center Press
Editions
1
Pages
476
ISBN
9780970950741

Data source: Wikidata

More by Brad Cleveland

ICMI's Pocket Guide to Call Center Management Terms
Brad Cleveland · 2004
Call center operations management handbook and study guide
Brad Cleveland · 2003
Call center customer relationship management handbook and study guide
Brad Cleveland · 2003
Call center leadership and business management handbook and study guide
Brad Cleveland · 2003
Call center management on fast forward
Brad Cleveland · 1997
Leading the Customer Experience
Brad Cleveland · 2021
Call Center Management
Brad Cleveland · 2013