Terry G. Vavra
Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification
Terry G. Vavra · 2001
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- Year
- 2001
- Language
- English
- Publisher
- ASQ Quality Press
- Editions
- 1
- Pages
- 200
- ISBN
- 9780873895002
Data source: Wikidata
