ISO 9000
David Hoyle · 2002
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About the book
It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This book introduces a radical new approach that teaches the auditor how to add value, deliver business benefits and become a partner with the organization's management team.This book offers a proven effective questioning technique, structured around key business processes and linked to.
Book details
- Year
- 2002
- Language
- English
- Publisher
- Butterworth-Heinemann
- Editions
- 1
- Pages
- 153
- ISBN
- 9780080509433
Data source: Wikidata
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