QMS Conversion
David Hoyle · 2002
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About the book
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benef.
Book details
- Year
- 2002
- Language
- English
- Publisher
- Elsevier
- Editions
- 1
- Pages
- 189
- ISBN
- 9780080492193
Data source: Wikidata
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