Malcolm Carlaw
Managing and Motivating Contact Center Employees
Malcolm Carlaw, Peggy Carlaw, Vasudha Kathleen Deming, Kurt Friedmann · 2002
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- Year
- 2002
- Language
- English
- Publisher
- McGraw-Hill
- Editions
- 1
- Pages
- 350
- ISBN
- 9780071388887
Data source: Wikidata
