Benchmarking for best practice

Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.

Year

2017

Language

English

Publisher

Taylor & Francis Group

Editions

9

Pages

512

ISBN

9781138155169

Data source: Wikidata