Mohamed Zairi
Measuring Performance for Business Results
Mohamed Zairi · 1994
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This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance measurement and its impact on financial results. A variety of performance measures are covered, including benchmarking, a key measure of competitiveness.
Book details
- Year
- 1994
- Language
- English
- Publisher
- Springer Netherlands
- Editions
- 1
- Pages
- 310
- ISBN
- 9789401045681
Data source: Wikidata
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