The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113)A. Parasuraman

The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113)

A. Parasuraman · 1991

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Book details

Year: 1991
Publisher: Marketing Science Inst
Editions: 1
ISBN: 9789992847954

Data source: Wikidata

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